Diwakar R, Jegan Joseph, Logaraj M, Kaveri Palanisamy, and Manoj Punniyamurthy. “Assessing Quality of In-Patient Care and Patients’s Expectations Using A SERVQUAL Approach in A Tertiary Care Hospital in India”. National Journal of Community Medicine 15, no. 07 (July 1, 2024): 566–571. Accessed November 21, 2024. https://njcmindia.com/index.php/file/article/view/4031.