DIWAKAR R; JOSEPH, J.; M, L.; PALANISAMY, K.; PUNNIYAMURTHY , M. . Assessing Quality of In-Patient Care and Patients’s Expectations Using A SERVQUAL Approach in A Tertiary Care Hospital in India. National Journal of Community Medicine, [S. l.], v. 15, n. 07, p. 566–571, 2024. DOI: 10.55489/njcm.150720244031. Disponível em: https://njcmindia.com/index.php/file/article/view/4031. Acesso em: 21 nov. 2024.