DIWAKAR R; JOSEPH, Jegan; M, Logaraj; PALANISAMY, Kaveri; PUNNIYAMURTHY , Manoj. Assessing Quality of In-Patient Care and Patients’s Expectations Using A SERVQUAL Approach in A Tertiary Care Hospital in India. National Journal of Community Medicine, [S. l.], v. 15, n. 07, p. 566–571, 2024. DOI: 10.55489/njcm.150720244031. Disponível em: https://njcmindia.com/index.php/file/article/view/4031. Acesso em: 26 jul. 2025.